Chief Executive Officer
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Starting with almost nothing, except his can do philosophy, Arthur has provided the vision and energy that continues to drive Integrated IT Solutions today.
Over the years, Arthur has experienced the growing pains and challenges of running a business. This has helped to develop an intuition and appreciation for the day-to-day and long term issues that businesses face. He has created a culture that rewards innovation and loyalty resulting in totally satisfied employees and customers. Recently, Arthur laid the foundation to ensure the legacy of the company he founded. And to best serve his goal of providing long term continuity of Integrated IT Solutions, he made the decision to hand over ownership and convert the company to an employee owned organization. This has not only provided a course of action for his long term plan but has also added a new level of excitement and commitment from the employees.
The thrill of an invigorating run or bike ride are what helps sustain Arthur's energy and drive. He is always looking forward to the next hill or turn and the opportunities and challenges that they will bring.
Vice President Security Solutions
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Eric earned a bachelor of science in Mechanical Engineering technology from Wentworth Institute of Technology.
Prior to starting the IT consulting firm Remote Technology Management, LLC. in 2004, he was the IT Director at a publically traded company on the NASDAQ exchange.
Eric has over 20 years experience in the Technology Industry including strategic development, security, mergers and acquisitions, disaster recovery, and IT operations.
As a technical innovator he successfully owned and operated Remote Technology Management, LLC., enabling companies to successfully implement all aspects of technology. RTM was acquired by IITS in early 2016, and he is now the head of the IITS security division.
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Amy Connell joined Integrated IT Solutions in 2003 and has held a variety of positions within the company. As Marketing Manager, Amy oversees IITS' marketing initiatives and vendor relationships. Over the years, she has connected with a wide-ranging network of talented IT partners including Microsoft, HP and Citrix to host successful customer events, webinars and product launches. In fact, Amy's extensive work with Microsoft was influential in our company receiving the Microsoft VAR Champion Partner of the Year - East Region award for 2013
Amy holds a bachelor's degree in English from the University of Vermont and in her spare time enjoys art, travel, and culinary pursuits. Amy is a member of the International Association of Microsoft Channel Partners Women in Technology community.
Vice President of Finance
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Lou earned his Bachelor of Science Degree with a concentration in Finance at The University of Massachusetts at Amherst.
Lou manages the financial operations of IITS, from financial reporting, to billing and collections, to accounts payable, to insurance, to budgeting and planning, to being the Trustee for our ESOP. Mr. Halon is able to help bring about a constantly improving level of service, leveraging over 30 years of financial and management experience.
When not working on the IITS finances, Lou is likely playing golf, talking about golf, or watching golf. Lou is also a guitar hobbyist when time allows.
Chief Operating Officer
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Nasser earned his bachelor of Computer Engineering from Northeastern University and his MBA in Information Technology.
Nasser directs Integrated IT Solutions' day-to-day operations, reducing the complex into a seamless flow from client services to solution development. He has made quality of solutions and services his prime goal through the discipline of ISO 9001 that he successfully directed implementation of at IITS.
With over 25 years of experience in technology and business development, Nasser ensures that each of his teams adds maximum value to the support and service process...ensuring consistent offering of strategic and technical solutions after taking your unique business goals into consideration.
Nasser's passion for photography and art occupies most of his time when not at IITS.
VP of Development
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With over two decades of experience implementing CRM systems for high-tech, private equity and manufacturing companies, Owen Mael serves as Vice President of the Business Application Group at Integrated IT. Prior to his current role, Mr. Mael served as Vice President and Chief Technology Officer at Core Solutions, a firm that he joined in February, 2002.
Managing the development group, Owen oversees the team handling customization, data migration, external integrations, business intelligence and reporting. At times, Owen also interfaces with the clients in a consultative role bringing his years of experience to help develop workflows and screen layouts that not only meet their needs but importantly are not overwhelming to the end users -- thus helping achieve a high level of user adoption.
Owen received his BS in business administration from Babson College in 1983. Through his long career in CRM and software implementations, he holds many product certifications from Microsoft, Saleslogix/Infor, and Salesforce.
Vice President of Major Accounts
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Jay Patterson has been in the IT industry since 1997. Prior to joining Integrated IT, he was the 5th employee at Asys Technology Group. An early proponent of the Managed Services model, Jay helped grow Asys to nearly 30 employees while building a strong MSP business. He joined Integrated IT in 2007, and was reunited with his former team a few short months later when IITS purchased Asys. Over the years, Jay has held numerous positions within the organization, but his primary role currently consists of growing the business. When he's not working, Jay enjoys golf and spending time with his wife, Katie, and their 8 children.
Director of Client Services
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While attending ITT Technical institute, Geo Riggio began his IT Journey as an Intern at Asys Technology group in the summer of 2001. After graduating, Geo joined Asys Technology Group fulltime where he ultimately became the Help Desk Supervisor and led a team of 3. In 2008, when Asys was bought by IITS, Geo's primary responsibility was to create and manage the Help Desk where there is now a team of 6 and growing. In the spring of 2012 Geo heavily participated in gaining ISO 9001 certification which was obtained in July of 2012.
Today, Geo holds the role of Director of Client Services where his main objective is to ensure clients are and remain happy with the services IITS provides along with overseeing the Remote Services center (Support Desk) and Managed Services departments. In his off time Geo enjoys spending time with his family along with playing softball and flag football.
Chief Technology Officer
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Mr. Vincentelli was born in Caracas, Venezuela, where he completed his studies in Computer Science. His interests in computer security led him to the IT field, to which he has been dedicated since 1985. After a successful career in private industry, in 1992 he founded his own IT consulting firm, focused on servicing the needs of small to midsize businesses. In 1996 he sold his business and moved with his family to the USA, and in 1999 he joined the ranks of Integrated IT Solutions, where he is the Chief Technology Officer.
Throughout his career Mr. Vincentelli has been active in a wide-ranging assortment of fields within IT, including application development, network security, infrastructure planning and support and product design, which gives him a holistic perspective about IT and its relationship to a business organization's needs. Today he puts that experience to use by providing IT advice to over 200 small businesses in New England.
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Justin earned a degree in Management Information Systems at UMass Lowell in 2004. After a few small helpdesk roles, Justin joined Beehive Security, LLC IT consulting firm acting primarily as the Project Manager for the company. Beehive Security was purchased by Integrated IT in fall of 2009 where Justin took on the roles of Solutions Architect and Project Manager. In the spring of 2016 Justin was promoted to PMO Manager and is now responsible for the management and development of the companys Project Management department and its processes.
When he is not working, Justin enjoys sports and outdoor activities like hiking, biking, skiing, and running Spartan Races with his wife Liz. At home he likes to wrestle with his two dogs, Misty and Rusty, route for his Boston sports teams, read, and enjoy a good movie.
VP of Business Applications
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Scott is Vice President of Business Applications for Inegrated IT Solutions. Prior to joining Integrated IT Solutions he was founder and president of Core Solutions, Inc. a CRM consulting firm. Core was acquired by Integrated IT Solutions in September of 2015.
Prior to the founding of Core Solutions, Scott was Vice President of Sales and Marketing for a publicly traded Medical Diagnostics firm.
Scott has spent almost 20 years in the CRM industry and is a co-author of Microsoft CRM for Dummies