June 2012

The Apple issue. . .

~ IITS Offers Mac Desktop Support!
~ Siri Privacy Concerns
~ Apple QuickTime Update
~ Engineer Certifications

Engineer Certifications

Congratulations to Ray Di Donna, Sean Miller and Wilson Rodriguez for achieving their SonicWALL Security Administrator (CSSA) for Network Security Administration certification this month!


Summer is Here!

" You cannot depend on your eyes when your imagination is out of focus.'"

~Mark Twain


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Announcing a New Service Offering: Mac Desktop Support!

We are happy to announce that we are now supporting Mac desktops and laptops in both our Remote Service Center and Field Service Departments.

Long used in educational environments and creative departments, Mac is fast becoming a prominent desktop choice in the enterprise, too. We have been supporting iPhones and iPads since their debut, and now we are pleased to inform you of this enhanced Mac offering.

We have several engineers who have gone through Mac certification and are eager to put their extensive training to the test! Call us at 781-742-2200 option 2 for Support or email ithelp@integratedit.com


Is Siri a Security Risk?

Do you use Siri on your iPhone? Well, you may be interested in hearing that IBM just network-blocked Siri, Apple's voice-controlled search engine, on employees' iPhones because of concerns that spoken queries, which are converted to text, processed on Apple's servers, and stored at a data center in North Carolina, might allow sensitive information to leak to third-party systems. The agreement all users must sign reads: "When you use Siri or Dictation, the things you say will be recorded and sent to Apple in order to convert what you say into text." Further, Apple reserves the right to deploy user data "to provide and improve Siri, Dictation, and other Apple products and services."

Of course, Apple is not the only company to store user data. Google has also come under fire for the way it handles your information. After pressure, Google now anonymizes search results which makes it difficult to trace back.

Perhaps some corporate users have not fully realized the privacy concerns. For instance, just having it known that you are at a certain client's location may be a violation of a non-disclosure agreement. And how many of you use Siri to write emails? Apple is potentially storing your confidential messages.

Siri may make your life easier, but please just be aware that by using Siri, you agree to your personal information being stored by Apple.


Download QuickTime Update for Windows

Apple issues Security Update for QuickTime

If you have QuickTime installed on your system, be sure to update it to the latest version using Apple's Software Update utility or by downloading the latest QuickTime installer from Apple's QuickTime Web site. Even if you do not use the QuickTime media player, by having QuickTime installed on your system other programs including Web browsers may use the plug-in to play media content. Apple's QuickTime media player and plug-in are used by about half of all Windows PCs and all of Apple's systems since OS X includes QuickTime as a core component of the OS. Because of its popularity, attackers may use vulnerabilities in it to compromise the system on which it is installed. The vulnerabilities in the QuickTime software that called for this update were ones in which a maliciously crafted QuickTime file could take control of a machine, similar to exploits for other software packages like Java, Flash, and Adobe Reader.