September 2012

In this issue. . .

~ Switching Internet Providers
~ New Microsoft Competencies
~ Windows Server 2012 Essentials
~ Engineer Certifications
~ Upcoming Online Webinars

Engineer Certifications

Congratulations to Manouch Masoudi, John Sahenes and Steve Howard for obtaining their extremely difficult Cisco CCENT certification!

Congratulations to Jessica Boutin and Jim Thibodeau for passing their SonicWALL CSSA exam. They are now certified Dell SonicWALL Security Administrators! Great job!

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“An investment in knowledge pays the best interest.”

~Benjamin Franklin

Follow Us!

Considering an ISP switch?

Have you been seeing all the advertising lately about switching to a better, faster, cheaper internet service provider? Before you think about switching there are several questions that need answering. Are these cheap monthly rates fixed or can they increase at will? What is the uptime percentage? What kind of bandwidth do you need? How many IP addresses will you receive? What kind of firewall changes need to be made? How will Spam filtering get reconfigured? Not to mention that DNS records need to be changed, and email connectivity needs to be tested, among other things.

We switch our clients to new ISP's every week. We know the pain of dealing with Comcast and Verizon, who offer consumer-grade service and while fast & cheap, do not offer Service Level Agreements. SLA's are contractual guarantees for timely support when your internet goes down. We recommend a backup line if the internet is considered a mission critical service to your business.

Before you switch, call us. We'll walk you through the steps so that you can make an informed decision and get the proper plan your business needs!

Two new Microsoft Achievements!

This summer we achieved two new Microsoft competencies to add to our Gold status. Our company has obtained the Silver MidMarket Solution Provider competency, which to quote Microsoft, "demonstrates expertise in providing critical infrastructure solutions, based on the most current Microsoft desktop, business-management, and server technologies, that are tailored to help midmarket businesses with their unique challenges." This designation places Integrated IT Solutions among the top 5 percent of Microsoft partners worldwide.

We also achieved our Cloud Accelerate certification. This means we have demonstrated an advanced committment to developing expertise in, and deploying, Microsoft's cloud-based (including Office 365) solutions.

Windows Small Business Server Changes

As you know, Microsoft has new upgrades coming this year to many of its products. For those of you who have Windows SBS 2003 environments, please consult your sales rep about what these changes mean to your business. Windows Server 2012 Essentials will be replacing Windows SBS 2011. If you are still running Windows SBS 2003, you will need to start thinking about upgrading within a year, as Microsoft has said they will no longer support this version (no patching or security updates) after next year. We have options for you, so let us help plan for it!

Sept. 19th Backup Webinar

Summer break is over! Go back to school with our online educational webinars. Give us an hour out of your day and we'll show you how we can save you from downtime! Register for our new disaster recovery/backup webinar.

Learn how to:

  • Recover data quickly from any data loss or server outage
  • Protect your data assets in the event of loss or corruption
  • Restore your lost files, folders or an entire MS Exchange in minutes
  • Ensure business continuity every day
  • Automatically preserve a copy of everything offsite on a continuous basis


Sept. 27th High Availability Webinar

Also, our CTO, Frank Vincentelli will be presenting at a high availability webinar on September 27th with Stratus Avance. Join him at 2pm to learn about HA without the complexity of Clusters.