Managed Services
Since the second half of the 20th Century, businesses have streamlined their operations through the judicious use of outsourcing. Business functions that are not central to the delivery of value to your clients are delegated to a specialized service provider who can do them more efficiently. By allowing you to tap into resources in proportion to your real needs, outsourcing allows you to save money. When done properly, outsourcing also provides you with a much higher quality of service, since you are hiring a company with multiple resources and different skill levels. This allows your service provider to scale much more effectively as your needs change, giving you both horizontal scalability (the capacity to handle more than one problem at a time) and vertical scalability (the ability to handle more complex problems.)
Integrated IT Solutions started offering Managed Services in 2000. Back then, there were no tools and no guidelines, so we worked over many years to develop and fine tune our tools, processes and agreements. Now you can benefit from more than a decade of solid experience, with programs designed specifically for small and midsized businesses.
NetManage
The NetManage program is an all-inclusive service agreement in which all the functions associated with maintaining your network are provided for a stable, predictable flat fee.
NetAdmin
Built on the same experience and solid practices foundation of the NetManage program, but offers a more flexible financial model.
NetWatch
A program for organizations with a fully staffed IT Department, who nevertheless can benefit from leveraging the tools and practices honed by our Managed Services team.
Managed Backup and Disaster Recovery
Major data loss can drive an organization to failure; in fact, statistics suggest that as many as 2 in 3 businesses that suffer major data loss do fail within 2 years of the incident.
Mobile Device Management
Businesses must now balance the need to protect the privacy of their data with the incredible gains in convenience and productivity offered by smartphones and tablets.