Improve Collaboration and Transform Your Organization with Digital Telephony Services

With Integrated IT’s voice over Internet Protocol (VoIP) design and implementation services, organizations of all sizes can increase employee productivity and reduce costs. Once complete, this simple digital transformation allows team members to make and receive phone calls over the Internet, increasing employee productivity and reducing organizational costs.

Collaboration solutions are systems of communication tools (including chat, voice, and video conferencing) that are unified to allow anytime, anywhere levels of interaction for colleagues. With remote work and geographically dispersed teams, communication has become a new operational risk, a way to fall behind. But for some, well-designed and implemented collaboration systems have become a competitive advantage that helps them achieve improved business outcomes.

In workforce terms, mobility refers to employees having the ability to do their jobs and collaborate from anywhere, at any time using mobile devices, such as smartphones and tablets. Today’s geographically dispersed teams and remote or hybrid work environments make system design and implementation complex. Fortunately, the experts at Integrated IT can design and implement an enterprise-grade unified communications solution tailored to your specific needs, without requiring additional hardware.

Contact center solutions used in even the smallest setting may be required to enable remote workers, integrate business processes, control costs, and ensure business continuity. At the same time, these systems must streamline business operations and processes, improve communications, and be self-managed with minimal intervention. Fortunately, Integrated IT offers system design and implementation services that can bring advanced capabilities to call centers of all sizes.