The RingCentral Partner with Experience and a Proven Method for Success

For more than 20 years, Integrated IT has been designing, implementing, and managing IT rollouts and digital information projects of all kinds. We draw on this expertise to ensure the ideal RingCentral implementation for your communication and business needs.

Integrated IT understands both the challenges and opportunities involved with migrating to a cloud-based communications solution. That’s because we’ve implemented both on-premises and cloud-based telephone system for decades.

Trust the RingCentral partner dedicated to providing solutions that meet your organization’s collaboration needs today and into the future.

A Proven Methodology for Your Success

When you engage Integrated IT, you get the proven process of an experienced RingCentral partner at your side.

We always begin with a full consultation to understand your organization and we remain fully engaged throughout your implementation. By understanding your organization’s specific needs, we deliver the RingCentral features that will best fit you, as follows:

  • Consultation to understand how your communication system is currently working and a thorough discussion on how process can be improved.
  • Project kickoff and timeline review to ensure a seamless integration and to make sure we cover all your specific expectations for your RingCentral solution.
  • A potential on-site review of your network environment to ensure VoIP readiness.
  • A highly detailed call flow meeting to document programming along with assistance with any Letter of Agency (LOA) processes for porting existing telephone numbers.
  • Testing and implementation of any telephone sets to ensure operation prior to cutover.
  • Dry run testing of call flow programming.
  • We execute and manage the cutover on the specific go-live date, accompanied by enterprise-wide end user training on all applicable RingCentral applications.
  • Follow-up on operation of solution to ensure implementation meets and exceeds your expectations.

RingCentral MVP

Integrated IT is proud to provide RingCentral MVP, an industry-leading platform for cloud communications. We empower organizations of all sizes to streamline internal collaboration and better connect with your clients and end users.

RingCentral MVP provides integrated instant messaging, video conferencing, and cloud PBX:

  • A unified, collaborative hub for team messaging, video meetings, and telephony
  • Enterprise-grade security and unmatched reliability with a 99.999% uptime SLA
  • Simple and centralized web-based user and system administration
  • Advanced analytics and insights
  • Access from anywhere on your device of choice (desktop, tablet, or mobile)

Message

  • Message colleagues and clients from any device.
  • Invite guest users to collaborate for free.
  • Set a custom status to indicate your availability.
  • Create teams around projects, specific topics, and departments.
  • Assign tasks to individuals or project teams.
  • Share links and files with no size or storage limits.

Video

  • Join meetings easily – no downloads or plugins needed.
  • Enjoy HD audio and video, and screen share with up to 200 interactive video participants.
  • Easily schedule meetings using calendar integrations with Office 365 and Google Calendar.
  • Switch a live meeting between devices with one click.
  • Get in-meeting chat, virtual backgrounds, closed captioning, cloud recordings, and powerful background noise reduction technology for a great participant experience.

Phone

  • Use one business phone number for calling, business SMS, MMS, and fax, so your personal number stays private.
  • Customize settings such as business hours and greetings, and route incoming calls efficiently to specific departments with a multi-level auto attendant.
  • Manage active calls efficiently with advanced call controls to transfer, record, flip, or park the call.
  • Flip live calls between your desktop and cell or switch a call to video in just one click.

Please contact us at 1-800-672-4968 for more information, and to learn how we can help you to migrate to a new Cloud Service that meets your organization requirements.

Integrated IT® Headquarters
430 Fortune Boulevard
Milford, MA 01757
Phone: 1-800-672-4968
Integrated IT® Westfield
94 N Elm St, Suite 406
Westfield, MA 01085
Phone: 1-800-672-4968
Integrated IT® Beverly
100 Cummings Center
Beverly, MA 01915
Phone: 1-800-672-4968
Integrated IT® Providence
33 Acorn St, Suite 201
Providence, RI 02903
Phone: 1-800-672-4968