When David’s company grew past 250 employees
When David’s company grew past 250 employees, something changed.
It wasn’t the first time and it wouldn’t be the last.
Obviously, having more customers, more revenue, going from strength to strength… all of that was great. But digital services and IT needed to keep up, what with more people, more process, bigger facilities, more people working remotely or out in the field, and on mobile devices so also more security risk.
David’s IT had been excellent. It had enabled the company’s growth up to this point. But it was bursting at the seams and needed to enable the next phase of growth. It certainly could do with more people and more resources. But David kept thinking IT needed to go to the next level, turn the page. A qualitative change for the next phase of the company. It needed to be recognized and thanked, and then changed.
Because IT is was a different ballgame now.
There was a lot more at stake, more upside but also more downside.
More scale, new applications, new requirements, more device variety, and more to protect. And a hundred other things like that.
And then there was security. Everything digital was already an “attack surface”, a cybersecurity vulnerability. Gone were the days you could go without cybersecurity insurance. And now meeting “underwriter requirements” was itself a project. Some facilities needed compliance certification, employees needed regular cybersecurity training. The list was long, and the cost of missing the mark was too high.
It had become a pattern: every time David and his team looked at the company’s digital foundation, its software stack, its SaaS supplier portfolio, and its looming requirements, they could see that IT is not just IT any more.
The pace of change in technology, cybersecurity, data privacy, compliance, etc. was blending it all together. The IT paradigm had changed and the company needed to reflect that. IT and cybersecurity needed to be managed in a very integrated way.
David needed a new way.
He really wanted a Managed Service Provider (MSP) to not only be his virtual IT organization, to understand the business, its growth strategy, and its market potential. But an MSP that would also be a Managed Security Service Provider (MSSP), to manage, and stay ahead of, cybersecurity, data privacy, and compliance.
But he wasn’t a Fortune 500 company. Not yet!
He didn’t have a huge budget but he also didn’t need a heavy-weight solution designed for a multinational with thousands of employees. He wanted just what he needed when he needed it, and from a partner with the financial means to enable his growth and to keep up.
This wasn’t the first time.
He remembered all the occasions like this when he and his team had found just the right solution, just the right partner. Those were key moments in the company’s history. Getting it right is what had led the company to break through and grow. They’d seen the movie before.
And he had clarity now. That company needed an MSP+MSSP that understood this new model and would also be in tune with the realities of a mid-size company: focused, cost-effective, high quality, responsive, proactive, and a true business partner.
That’s when Integrated IT became the obvious choice.
Stay tuned or contact us for the rest of the story!
