Contact Center Solutions

Provide the best customer experience and exceed your business growth goals with Integrated IT’s contact center solutions

Our solutions are custom built to your needs and are designed to provide a superior customer experience that includes inbound voice, outbound voice, and omnichannel digital engagement capabilities.

Our team of experts works with you to select and implement the optimal solution for your business, whether it is cloud, on-premise or hybrid based hosting.

Features include

Omnichannel Capabilities

Intelligent Routing


Proactive Outreach

Workforce Management and AI-Driven Agent Assistance

Supervisor and Agent Tools

Analytics and Dashboards, BI Integration

API-Driven Integrations

Discuss the best contact center solution for you