At Integrated IT, we understand the critical role that your ShoreTel or Mitel phone system plays in keeping your business communication efficient and seamless. our dedicated team of experts is here to provide comprehensive support and assistance for all your ShoreTel and Mitel needs.
Our ShoreTel & Mitel support services encompass a wide range of solutions designed to ensure the optimal performance and reliability of your communication system. Whether you are facing technical issues, need assistance with system configuration, or require guidance on expanding your phone system capabilities, our team is equipped with the knowledge and experience to address your needs effectively.
Our support team is available round the clock to provide immediate assistance and resolve any issues you may encounter. Whether it’s during regular business hours or outside of them, we are here to support you whenever you need us.
When it comes to software upgrades, we understand the importance of a smooth transition. Our experts perform comprehensive testing of the software to ensure a successful upgrade process without any disruptions to your communication system.
With our remote troubleshooting capabilities, we can quickly identify and address any technical issues without the need for an on-site visit. This allows for faster resolution, minimizing downtime and keeping your business running smoothly.
In situations where on-site assistance is required, our priority dispatch service ensures that a qualified technician is dispatched promptly to address your specific needs. We prioritize your support requests to minimize any potential disruptions to your business operations.
We understand that hardware failures can occur unexpectedly. As part of our support services, we provide access to emergency inventory, ensuring that replacement parts are readily available when you need them, minimizing downtime and ensuring continuity.
Upgrading your ShoreTel or Mitel system is essential for accessing new features and enhancements. With our remote system upgrade services, we can perform the upgrades efficiently and securely, minimizing any interruptions to your business operations.